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Common Travel Lingo...

be in the know - commonly used travel TERMINOLOGY


You Should Know!

•Base Fare

The fare amount for all segments prior to adding taxes, fees, and surcharges.

•Blackout Dates

Calendar dates where promotions or specials are not available – usually due to a holiday or special event (such as the Olympics, World Cup, etc).

•Direct Flight

Different from a nonstop flight (see below), a passenger flying on a direct flight will not have any connections or change in flight numbers, but they may stop for refueling, to add/disembark other passengers, or to actually change aircraft.

•Electronic ticket

A paperless ticket that allows travelers to fly with only a photo ID. Commonly referred to as “e-tickets”, they cannot be lost or stolen because it is an electronic reservation. Almost all air tickets are now e-tickets.

•Hub

A city or airport that serves as a main point of transfer for passengers using a given airline.

•Itinerary

The planned route for a trip. This is what the travel trade professionals sell to their customers. It’s a pre-planned experience with where to go, when, and what to expect when you get there.

•Maximum Stay

The longest period of time a traveler can stay at a given destination and still qualify for a promotion or discounted fare.

•Minimum Connection Time (MCT)

A given minimum amount of time deemed sufficient by airlines and airport authorities for a traveler to make a connection between an arriving and a departing flight. If a connection time is less than the MCT, it is considered an illegal connection. The airlines nor the travel agent assumes responsibility for a missed connection.

•Nonstop Flight

A flight with no stops en route to a passenger’s final destination.

•No-Show

The airlines will mark a ticket “no-show” if a passenger does not show up for a flight. All remaining segments of the itinerary will be canceled and are typically nonrefundable.

•Open-Jaw

An itinerary where the passenger flies into one city and out of another. For example, a ticket originating in JFK to flying into LHR and then returning MAN to JFK.

•PNR (Passenger Name Record)

A 6-character alphanumeric code used to reference a passenger or group of passengers in a reservations system. Also called a record locator or confirmation number.

•Proof of Affiliation

A document demonstrating a traveler’s eligibility to fly on a specialized fare (such as a student ID for a student fare or a letter from a nonprofit stating involvement for a humanitarian fare).

•Published Fare

A fare offered for immediate purchase, available through any vendor.

•Red-Eye

An overnight or late-night flight that typically arrives at one’s destination in the morning. Travelers usually choose this when they wish to have extra sightseeing time at their destination. These flights are often cheaper than flights during prime travel hours.

•Seasons

~Low Season

The cheapest time to travel to a destination. For example: With travel to Europe, low season is generally November through March, excluding Christmas. It is typically considered the worst time of the year to travel to a given destination, but travelers may opt for a low season ticket to benefit from cheaper fares.

~High Season

Most expensive time to travel to a destination. For Europe, high season begins around mid-June through the end of August. It is considered the best time to visit a travel destination and airfare is typically highest during this time frame.

~Shoulder Season

Shoulder seasons occur both in the spring and fall, where travelers may find reduced prices to popular destinations, but a tourist scene that is still a little more active than it is in low season.

•Segment

A part or leg of an air itinerary, including one takeoff and one landing.

•Split Ticketing

Purchasing two separate tickets to build your itinerary, often to obtain a lower price. Travelers do this at their own risk, knowing if there is a missed connection both airlines may elect not to reprotect.

•Stopover

A built-in stop to an international ticket of 24 hours or more (or over 4 hours domestically). This allows passengers to visit an additional city on the outbound or return portion of their trip.

•STPC (Stopover Paid by Carrier)

A program an airline might offer in order to encourage travelers to use a bad connection where the airline covers prearranged hotel, ground transportation, and meals during a stopover. This can be a great way for a traveler to experience a new city at no additional cost.

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